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Thank you for reaching out to us! If your donation was successful, you should have received a “thank you” message and a confirmation emails to the address associated with your account. If you have not received a confirmation email and your name is not shown on the Donor List then your donation has not been processed. Please allow 5 minutes to receive the confirmation.

If you do not receive a confirmation email, please refresh the page and try to donate again. If the problem persists, please send us the email associated with your account and web browser you are using to donate to support@charidy.com .

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